Privacy Policy

1. Introduction

Prominara (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Billing address and payment method details (processed securely by our payment provider).
• URLs and Content: URLs you submit for scanning and analysis.
• Communications: Information you provide when contacting our support team.

Information Collected Automatically

• Usage Data: Pages visited, features used, and actions taken within our platform.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

Aggregated and Anonymized Data

We may aggregate and anonymize information collected through our services so that it no longer identifies you personally. We use this aggregated data to analyze usage patterns, generate industry benchmarks, improve our services, develop new features, and train machine learning models. This aggregated data may be shared publicly or with third parties but will never identify you individually.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., hosting, payment processing, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete your personal information within 30 days.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling them may affect your experience.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@prominara.com
• Address: San Francisco, CA, USA