Team & Organization

Client Management

Agency guide to managing clients in Prominara: add client accounts, give each one a white-label portal, send branded reports and organize their sites.

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Agency plans include client management features for tracking multiple brands and providing client portal access.

The Agency plan includes 3 client workspaces and 6 websites pooled across them, so you decide how many sites each client gets. Adding a client past that cap returns a limit error; email contact@prominara.com if you need more slots.

Adding Clients

  1. Navigate to Clients in the sidebar (Agency plans only)
  2. Click "Add Client"
  3. Enter client name and details
  4. Assign sites to the client

Client Portal

Enable portal access for clients to view their own data:

  • Clients see only their assigned sites
  • Granular permissions (scores, recommendations, competitors, reports)
  • White-label with your agency logo and brand color

For detailed portal documentation, see the Client Portal Guide.

Client Reports

Generate branded reports for client presentations:

  • Custom cover page with your logo
  • Executive summary
  • Performance trends
  • Recommendations

Managing Client Sites

Each client can have multiple sites assigned:

  1. Open the client detail page
  2. Click "Add Site" or select existing sites
  3. Sites appear in the client's portal automatically
  4. Scan data and reports are scoped to assigned sites
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